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Happiness Guarantee

More than satisfaction, all reeds and reed blanks are backed 100%, warranted against defects in materials and workmanship for 120 days from the original date of purchase, learn more about the Epic Guarantee.
Please try out your reed order promptly, within 48-hours of purchase/delivery. In the unlikely circumstance a reed or reed blank does not meet your performance needs, follow up directly within 5-days of purchase/delivery.
Additional information will be requested to understand your circumstances, including photos of the product, and information such as your instrument setup, playing ability/level, make/model of instrument, and make/type/length of bocal.

I make a lot of reeds for players in the high desert plains and Colorado. Please understand you may need to make some personal adjustments as reed making and reed finishing occur around sea level (300’) here in San Diego. Feel free to follow up with any additional requests!

Orders are usually processed and shipped within 1 to 3 business days. I will contact you as soon as possible if I cannot ship the item within five (5) days.
Please understand that certain times of the year can become quite hectic, and I will do my best to fulfill your order requests on time.

International orders may need to pay additional postage. Please consult http://postcalc.usps.com/ for current rates and costs.
Rush delivery is unavailable for orders outside the continental US ( lower 48).

Reeds are nonreturnable for obvious reasons. However, considerations will certainly be made depending on the circumstances. I love to play the bassoon, and your reed shouldn’t an issue!